Terms of Service

This policy outlines the Secure Connect terms and conditions of usage. By signing up with and/or utilizing any Secure Connect service, you agree to be bound by the following terms of this document and the terms of the other named policies included herein by reference and to keep updated on changes as these policies may change at any time.

Individual Secure Connect Accounts:

Secure Connect accounts are not dedicated connections and are subject to timing out the connection. Secure Connect accounts are for single user, individual use only. Any non-individual use, or any use that is indistinguishable from non-individual use, is prohibited. For example, the following uses are prohibited under this section:

  • Sharing a login between people
  • Simultaneous logins from multiple IP addresses

Reasonable Use Policy:

Secure Connect desires all members reasonably use its service. To that end, any customer who puts unreasonable demands upon the service may be curtailed in order to ensure the best possible service for all members. If a member appears to be unable to maintain a reasonable use of the service, or engages in any Prohibited Activities provided for below, Secure Connect may cancel, suspend or decline to renew service for that member without notice. A termination fee may also be assessed. It is within Secure Connect’s sole discretion to determine what comprises unreasonable use.

Prohibited Activities:

Secure Connect prohibits the use of any of its services in any of the following ways:

  • Spamming (e-mail, Usenet, message boards, etc.)
  • Copyright, trademark, and patent infringement.
  • Defamatory or abusive language that advocates bigotry, religious, racial or ethnic hatred.
  • Publishing or sharing materials that are unlawfully pornographic or indecent
  • IP Spoofing
  • Illegal or unauthorized access to other computers or networks
  • Distribution of Internet viruses, worms or other destructive activities
  • Export control violations
  • All other illegal activities

See the Secure Connect Privacy Policy for information on how Secure Connect handles civil and criminal investigations. The Secure Connect Privacy Policy is incorporated by reference.

Copyright Infringement and Illegal Content

Secure Connect prohibits the use of any of its services to publish or share illegal content. Secure Connect takes copyright and other intellectual property rights very seriously, and we encourage you to do the same. You are responsible for determining the legal status of any intellectual property you use or copy through any Secure Connect service. Secure Connect cannot and does not review the information flowing through its services. You agree to not transfer copyrighted works through the service without the express permission of the copyright holder. Secure Connect will terminate in appropriate circumstances subscribers who are repeat infringers of either unlawfully copyrighted material or otherwise illegal content.

Indemnify and Hold Harmless:

You are responsible for all actions that occur regarding your account. As a condition of service, you agree to indemnify and hold harmless Secure Connect, its officers, employees, agents, shareholders and partners for any cause of action out of your account with use or your use of the service.

Free Trial

From time to time, we may offer trials of Secure Connect services for a specified period of time without requiring a payment (a “Free Trial”). We reserve the right, in our absolute discretion, to determine your eligibility for a Free Trial, and to withdraw or to modify a Free Trial at any time without prior notice and with no liability.

For a Free Trial, we’ll require you to provide your payment details in order to start the Free Trial. At the end of the Free Trial, we will automatically start to charge you for the subscribed Secure Connect service on a recurring monthly or annual basis depending on your subscription type. By providing your payment details in conjunction with the Free Trial, you agree to this charge. If you decide that you do not want to become a paying user of the Secure Connect service, prior to the end of the Free Trial.

Refund Policy:

No refunds will be given under any circumstances. No refunds will be considered for accounts deleted for violation of our Terms of Service.

Termination of Service:

Secure Connect reserves the right to suspend, terminate, or refuse service to anyone at any time for any reason.

Billing

Your service will automatically be renewed at the end of each service period, repeating the length of the previous service period, unless you cancel. All accounts are renewed automatically until a cancellation request is received. You can change your subsriptions at: https://www.secureconnect.global.

Cancellation

Service cancellations must be entered prior to the end of the current service period in order for them to take effect before the service’s next renewal. Cancellations will take effect at the end of the service period in which they are submitted. Services renew at or shortly after 12:00 AM midnight, US Central Time, on their renewal date. Your Secure Connect service can only be cancelled, by the required times specified above, by using our account manager at: https://www.secureconnect.global

Policy Changes:

Secure Connect reserves the right to revise, supplement or rescind any of our policies or terms of service at any time, without prior notice. It is the member’s sole responsibility to remain informed of our current Terms of Service including all other named policies included by reference therein.

Acceptance of Terms:

By logging in to any Secure Connect service, you agree to the Secure Connect Terms of Service including all other policies incorporated by reference.